Information you choose to provide.
An enquiry may include your name, company, email, phone, equipment location, model and serial information, condition, timeline, photographs and inventory files. Please limit files to what is needed for the equipment review. Do not send credentials, banking details, sensitive personal records or restricted information before an appropriate process is agreed.
Why the information is used.
We use enquiry information to assess the equipment and project, contact you, discuss purchase, recycling or auction arrangements, coordinate agreed work and retain transaction records. Hosting and email systems may also process technical information needed to deliver communications and operate the website.
Service providers and project participants.
Relevant information may be shared with providers involved in hosting, email delivery, transportation, recycling, auction or data work where needed for the proposed or agreed project. Tell us about confidentiality restrictions before sharing detailed files so any NDA or handling requirements can be discussed.
Retention of enquiries and files.
We keep submitted enquiries and files for equipment review, follow-up, project history and business records. There is currently no fixed automatic deletion schedule. You may contact us about correction, access or deletion; applicable obligations and transaction-record requirements may affect how a request can be fulfilled.
Website tools and external services.
The supplied website does not use advertising trackers or third-party analytics. External auction platforms and other linked services have their own notices. If analytics or other data-processing tools are enabled, this notice and any applicable choices should be updated to describe the actual configuration.
Privacy enquiries.
Contact contact@surpluscascade.com with a privacy question or request and enough information to identify the relevant enquiry. Do not include unnecessary sensitive data. This notice was updated on October 25, 2026.